Plans and Pricing
Swyt offers transparent pricing for IT support, IT outsourcing, and managed IT services tailored to your infrastructure and business needs.
Essential
Fast, reliable 24/7 IT expert helpdesk with remote and on-site support, everything you need to keep your business running smoothly.
Starting AED 99 /user/month
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Features Included:
24/7 IT support <4mins response via Slack, Teams & WhatsApp
Get round-the-clock support for your team via Slack, Teams, WhatsApp, or email with ultra-fast response times to keep your business running smoothly.- Remote AI-powered issue resolution and audit ticketing systemDelegate your entire IT operations to Swyt’s certified team — including L1, L2, and L3 engineers — for proactive, scalable support tailored to your growth.
- On-site IT support on demand with SLA commitmentOnboard and offboard employees in a few clicks, with automatic provisioning of devices, apps, and secure access — all tracked from a single platform.
- Automated onboarding, offboarding, and device provisioningEnjoy a flexible annual maintenance contract covering IT audits, preventive maintenance, and unlimited remote and on-site visits under SLA.
- Preventive maintenance: patching, audits & system health checkProtect your business with endpoint protection, MDM, OS patching, and IT policies aligned with UAE regulations, ISO standards, and GDPR.
Bespoke
Most Popular
All of Essential, plus advanced and fully customised lT support. Ideal for businesses with complex IT, Infrastrucure needs, or multiple locations.
Custom Pricing
Request Custom Plan
Features Included:
- Custom IT Infrastructure Management
Full support across your servers, networks, firewalls, and hybrid environments — with advanced monitoring, patching, and lifecycle management. - Dedicated IT Team with Level 1, 2 & 3 EngineersYour own virtual IT department with a mix of remote and on-site resources based on your business's support, projects, and operational needs.
- Custom SLAs, reporting, and governance documentationIncludes endpoint protection, MDM, VPN, OS updates, role-based access controls, and compliance with UAE ICT Health Law, ISO 27001, and GDPR.
- Dedicated IT manager & strategic IT roadmap planningAccess Swyt’s expert consultants for infrastructure upgrades, cloud migrations, compliance audits, and vendor management — on demand.
- Integration with your tools (BambooHR, MDM, Remote, etc.)Define your own SLA, reporting frequency, ticket escalation matrix, and receive monthly executive reports for full visibility and control.
Essential
Foundational IT Security for SMEs Built for growing businesses to secure their IT and meet core compliance needs.
Starting AED 99 /user/month
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Features Included:
- Endpoint Protection & Mobile Device Management (MDM)Secure all devices (laptops, desktops, mobile) with centralized MDM policies, antivirus, encryption, and remote wipe capabilities.
- Network Security & Firewall ConfigurationDeploy secure firewalls, VPN access, and traffic filtering to protect your business network against external threats.
- Data Loss Prevention (DLP) & Backup MonitoringEnsure sensitive data stays safe with automated local/cloud backups, real-time monitoring, and encryption at rest and in transit.
- Basic Cloud Security & Access ControlSecure Microsoft 365, Google Workspace, and SaaS tools with MFA, role-based access, and login monitoring.
- IT Risk Assessment & Compliance Audit (Annual)Get an annual IT risk assessment aligned with UAE ICT regulations and best practices — plus actionable remediation recommendations.
Bespoke
Most Popular
Advanced IT Security, Compliance & Risk Management For businesses needing strong cybersecurity, audit controls, and regulatory compliance.
Custom Pricing
Request Custom Plan
Features Included:
- Advanced Endpoint, Network & Cloud Security IntegrationProtect your entire IT environment with multi-layered security — including firewalls, VPN, MDM, threat detection, and zero-trust architecture.
- Regulatory Compliance & Certification ReadinessSupport for ISO 27001, GDPR, UAE ICT Health Law, and NESA standards — including gap analysis, documentation, and internal controls setup.
- Real-Time Monitoring & Threat Intelligence24/7 monitoring with alerts on suspicious activity, unauthorized access, or network anomalies — powered by SIEM tools or integrated dashboards.
- Custom IT Risk Assessment & Internal AuditDetailed cybersecurity risk assessment with technical, organizational, and procedural recommendation.
- Data Governance, Encryption & Disaster Recovery StrategyProtect data across endpoints, cloud apps, and servers with role-based access, end-to-end encryption, and a fully managed business continuity plan.
Bespoke
Most Popular
End-to-end IT services to manage, secure, and support your infrastructure, devices, and teams.
Custom Pricing
Request Custom Plan
Features Included:
- Device Lifecycle Management & IT Hardware Leasing
- Software License Management & Cost Optimization
- Employee IT Support for Distributed Teams
- Infrastructure Management
- IT Setup & Digital Transformation Projects
FAQs
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How much does Swyt’s IT support actually cost?
Swyt’s Essential IT Support plan starts at AED 99 per user. Pricing scales based on your team size, infrastructure, and selected services, all with full transparency and no hidden fees.
What do I get with the Essential IT Support plan?
You get a fully managed IT helpdesk, automated onboarding, remote and on-site support, and built-in security, everything growing teams need to run IT without the overhead. Ideal for SMEs.
Can I customise an IT plan to match my business?
Absolutely. Our Bespoke plan lets you tailor your IT support, security, and services to your business needs, from advanced security and compliance to consulting and infrastructure.
Is Swyt a good fit for startups or small businesses?
Yes. Swyt is built to help SMEs access enterprise-grade IT support and security at a fraction of in-house cost. You only pay per user, and scale up or down as you grow.
What’s included in your IT security plans?
From antivirus, firewall, and MFA to dark web monitoring and compliance with DFSA, DHA or ISO 27001, our security plans cover everything from the essentials to advanced needs.
Can I combine IT Support, Security, and Services in one plan?
Yes. Swyt is an all-in-one platform: you can bundle support, security, and services into a single plan and manage it all from one place: the Swyt App.
How much could I save with Swyt compared to in-house IT?
Clients save up to 40% on IT costs with Swyt. Try our Cost Savings Calculator to estimate your savings in seconds.
